Unless otherwise agreed in writing, these Terms & Conditions apply to all proposals, invoices, services, and deliveries provided by Jordy Philips, independent graphic designer, with registered office at Cuylitsstraat 7, 2018 Antwerp, Belgium (hereafter referred to as “the Designer”). By commissioning work, the Client confirms agreement with these Terms & Conditions and explicitly waives the application of their own terms and conditions.
All quotations are based on the information provided by the Client and are valid for a period of thirty (30) days from the date of issue. Acceptance must be confirmed in writing (email suffices). Quotes represent a fixed fee for the agreed scope of work. The Designer reserves the right to adjust pricing if the Client requests additional work beyond the initial scope, exceeds two major rounds of revisions per deliverable, or significantly modifies the project’s timeline, briefing, or deliverables. Any additional external costs (such as fonts, stock imagery, printing, or web hosting) are not included unless explicitly stated and will only be incurred with the Client’s prior approval.
The Client shall appoint one representative to act as the sole point of contact for feedback and approvals. Feedback and approval must be provided within five (5) working days of delivery, unless otherwise agreed. Delayed feedback may impact the overall project timeline. Each deliverable includes up to two rounds of revisions; further revisions may incur additional costs, either hourly or at a flat rate, as agreed. Once a deliverable is approved, it is considered final, and any subsequent changes will be subject to additional charges.
The Designer undertakes to execute all work professionally and to the best of their ability, delivering original and high-quality results. The Client agrees not to directly contact or commission any collaborators or subcontractors of the Designer during or after the project without prior written consent. The Designer is not liable for any delays or issues arising from the Client’s late input, lack of responsiveness, or changes to the agreed scope.
Invoices will be issued according to agreed milestones or upon project completion. A deposit of 50% of the total fee is required before project commencement. Payments must be made within fourteen (14) calendar days by bank transfer. In the event of late payment, the Designer reserves the right to suspend work or delivery, charge late interest at a rate of 8% per annum starting thirty (30) days after the invoice date, and add a minimum late fee of €50 to cover administrative costs. All deliverables remain the sole property of the Designer until full payment has been received. The deposit is non-refundable unless the project is cancelled by the Designer due to their own breach of contract. In such case, any unearned portion of the deposit will be refunded proportionally.
Project timelines provided are estimates and rely on timely input from the Client. Deadlines may shift due to unforeseen circumstances (force majeure) or Client delays. If the Client chooses to cancel the project, a cancellation fee of 25% of the remaining project value will be charged. Work completed up to the point of cancellation will be delivered upon full payment.
Final deliverables will be transferred via email, file-sharing services, or shared drives. Upon delivery and approval of the final files, the Designer assumes no further responsibility for file loss, corruption, or misuse. Any complaints must be submitted in writing within 10 working days after final delivery. After this period, the work is considered accepted in full.
Upon receipt of full payment, the Client is granted a non-exclusive, non-transferable right to use the deliverables for the purposes and media specified in writing. Unless otherwise agreed in writing, the Designer retains full authorship and moral rights. Commercial use is permitted only within the agreed scope. The Designer may display the work for promotional purposes, including in portfolios, websites, social media, and exhibitions. Working source files (e.g., InDesign, Illustrator) are not included by default; their transfer must be negotiated separately and may incur additional fees.
Both the Client and the Designer agree to treat all sensitive business information, materials, and communications as strictly confidential during and after the collaboration.
The Designer reserves the right to temporarily suspend work in the event of illness, accident, or other unforeseen external circumstances beyond their control. In such cases, the Client is not entitled to compensation for delays or undelivered services. The Designer will resume work as soon as reasonably possible once the situation allows. If the Client chooses to terminate the project before completion, they are not entitled to compensation for undelivered services. Work completed up to the date of termination will be invoiced and delivered upon payment. Any deposit paid is non-refundable unless agreed otherwise in writing.
The Designer reserves the right to terminate the agreement immediately if the Client breaches any material obligation under this agreement, including but not limited to non-payment, abusive behavior, or failure to provide necessary materials. In such case, all work completed will be invoiced and delivered upon payment.
Where third-party services or materials are used (such as web hosting, font licenses, plugins, or stock assets), the Designer cannot guarantee their availability or functionality and shall not be liable for interruptions, limitations, or legal disputes related to such third-party elements. The Client is responsible for complying with any relevant licensing agreements.
The Designer shall not be held liable for any delay or failure in the performance of obligations under this agreement if such delay or failure results from events beyond their reasonable control, including but not limited to natural disasters, war, acts of terrorism, government restrictions, epidemic or pandemic outbreaks, power outages, internet or hosting failures, labor strikes, or other force majeure events. In such cases, the Designer will notify the Client as soon as reasonably possible and will resume work once the force majeure event has ended. Any delivery timelines affected by such events shall be extended accordingly.
To the extent permitted by law, the Designer’s total liability for any claim arising from this agreement shall not exceed the total fees paid by the Client. The Designer shall not be liable for any indirect, incidental, or consequential damages, including but not limited to loss of income or data.
These Terms & Conditions are governed by Belgian law. In the event of a dispute, both parties agree to first attempt resolution through good faith negotiations or mediation before initiating any legal proceedings. If unresolved, disputes shall fall under the exclusive jurisdiction of the courts of Antwerp, Belgium.
By commissioning services from the Designer, the Client confirms that they have read, understood, and agreed to these Terms & Conditions in full.